Signing In
Our website got an upgrade this year — and signing in works a little differently than it used to. Here's the short version.
There's no password
Choose Sign in, enter your email address, and we'll email you a 6-digit code. Enter the code and you're in. Nothing to create, remember, or reset.
No need to sit and wait for the code
The code email can take a few minutes to arrive. Hit the button, keep going through your emails, and when the code lands, use it to sign in — and you're done. If it took a while to show up, the code may have timed out; just request a fresh one and use it right away.
You only do it once
After you sign in on a device, you'll stay signed in for up to a year. The code is a first-visit step, not an every-visit step.
Retail partners: seeing retail prices after you sign in?
That means the email you signed in with isn't attached to your wholesale account yet — it happens a lot when Shop signs you in with a personal email. Easy fix: send your store name and the email you used to sales@greentreejewelry.com or call 760-749-7833, and we'll attach it, usually the same day. From then on, that email works too. Sign in with whichever email you like — personal or business.
Didn't get the code at all?
Check your spam or junk folder.
Still stuck? Email sales@greentreejewelry.com or call 760-749-7833 (Mon–Fri, 7:30am–4pm PT) and a real person will get you squared away.